This certifies that your product is warranted by the manufacturer to be free from defects in material, construction, and craftsmanship for the life of the original purchaser. Specific component parts, such as heat control, cord, knob, or handles, are warranted for one (1) year from the date of purchase.
If you need a replacement handle, knob or any other items, please bring in your item to our home office which is located at 27 N Morain St, Kennewick, WA. If you cannot come to the office, you can ship the part that needs to be replaced to that address as well. If you have any questions at all, please call (509) 783-6826.
If service should be necessary, send the product with a description of the claimed defect to Estherbrook at 27 N. Morain St, Kennewick, WA 99336. Any part or parts which, upon examination by the manufacturer, are found to be defective will be repaired or replaced without charge, except for shipping, during the warranty period. This warranty does not apply to damage caused by accidents, misuse, abuse, or alterations.
Service Warranty Request
Caring for Your Cookware
Before First Use
For Stubborn Stains or Stuck-on Food
To Add Saladmaster Detachable Handles
To Remove Detachable Handles
Cooking with Low
Use only medium and low heat settings as high heat is not required when using Saladmaster cookware. All you need to know is Medium – Click – Low. Preheat pans over medium heat, according to your electric range setting. If necessary, use lower settings to control temperature. On a gas range, medium is when the flame reaches halfway to the bottom of the pan. When the Vapo-Valve clicks, then turn the temperature setting to low. On an electric range, that should be set at the lowest temperature setting. On a gas range it is the lowest flame without going out. If your lowest flame is still too high, then use a heat-reducing ring or diffuser pad between the burner and the pan. The use of excessive heat for long periods of time can cause a pan to warp.
Cooking with Salt
Discoloration on Cookware
Selecting the Right Utensil
Roasting Meats on the Stovetop
rare, 10 minutes; medium rare, 12 minutes; medium, 15 minutes; well-done, 20 minutes
- Lamb, leg
rare, 20 minutes; medium, 25 minutes; well-done, 30 minutes